Laborly Service Agreement
Last updated April 27, 2026
Section 1 — Platform Overview
Laborly™ is a marketplace that connects customers with independent service providers. Laborly does not perform services directly.
Section 2 — Independent Contractors
All providers are independent contractors and responsible for their own work and compliance with laws.
Section 3 — Bookings & Payments
- Customers agree to pay at checkout.
- Payments are processed securely.
- Laborly takes a platform fee.
Section 4 — Overtime & Additional Charges
- Job durations are estimates.
- Additional time may be charged if exceeded.
- Extra fees may apply (stairs, heavy items, specialty services).
Section 5 — Cancellations & Refunds
- Cancellations must be made before service start.
- Refunds are handled per platform policy.
- Completed jobs are generally non-refundable.
Section 6 — Customer Responsibilities
- Provide accurate details.
- Ensure safe work conditions.
- Secure pets and valuables.
- Be present or provide access.
Section 7 — Provider Responsibilities
- Perform services professionally.
- Arrive on time.
- Use proper equipment.
- Communicate clearly.
Section 8 — Liability Disclaimer
Laborly is not liable for damages, injuries, or losses resulting from services performed by providers.
Section 9 — Disputes
- Users should attempt to resolve issues directly.
- Laborly may assist but does not guarantee outcomes.
Section 10 — User Conduct
- No fraud or misuse.
- No bypassing platform payments.
- Accounts may be suspended for violations.
Section 11 — Acceptance
By using Laborly, you agree to this Service Agreement.