Laborly Service Agreement

Section 1 — Platform Overview

Laborly™ is a marketplace that connects customers with independent service providers. Laborly does not perform services directly.

Section 2 — Independent Contractors

All providers are independent contractors and responsible for their own work and compliance with laws.

Section 3 — Bookings & Payments

• Customers pay upfront at booking.
• Funds are protected and released after the job is completed.
• Laborly takes a platform fee.

Section 4 — Overtime & Additional Charges

• Job durations are estimates.
• Additional time may be charged if exceeded.
• Extra fees may apply (stairs, heavy items, specialty services).

Section 5 — Cancellations & Refunds

• Cancellations must be made before service start.
• Refunds are handled per platform policy.
• Completed jobs are generally non-refundable.

Section 6 — Customer Responsibilities

• Provide accurate details.
• Ensure safe work conditions.
• Secure pets and valuables.
• Be present or provide access.

Section 7 — Provider Responsibilities

• Perform services professionally.
• Arrive on time.
• Use proper equipment.
• Communicate clearly.

Section 8 — Liability Disclaimer

Laborly is not liable for damages, injuries, or losses resulting from services performed by providers.

Section 9 — Disputes

• Users should attempt to resolve issues directly.
• Laborly may assist but does not guarantee outcomes.

Section 10 — User Conduct

• No fraud or misuse.
• No bypassing platform payments.
• Accounts may be suspended for violations.

Section 11 — Acceptance

By using Laborly, you agree to this Service Agreement.